Common Operating Problems & Troubleshooting Methods / 1.0 Hour/ September 17, 2025 / Webinar

Common Operating Problems & Troubleshooting Methods

 Date: Wednesday, September 17, 2025 

Time: 1:00 PM - 2:00 PM 

  PDH Credits: 1.0  

Overview:

This webinar, accompanied by an extended Q&A session, aims to provide a comprehensive and practical resource for understanding common operating problems, maintenance, and troubleshooting related to pump systems. It caters to both novices and experienced professionals in the field. With a strong emphasis on real-world application issues, the presentation offers insights into the hydraulic principles underlying pump operation, addressing efficiency, performance curves, and system interaction matters. Attendees will acquire valuable knowledge about preventive and predictive monitoring/maintenance, troubleshooting common problems, and optimizing pump systems for enhanced reliability and performance. The presentation will also include operational troubleshooting exercises/examples related to performance. It is tailored for engineers, maintenance and reliability focused users, managers, and technicians seeking a deeper understanding of pump dynamics and industry best practices.

Learning Level - Basic

Individuals looking to gain knowledge or who need a refresher on the fundamentals, including pump system operators, maintenance personnel, pump system designers and owners, technical sales, and engineers.

Audience:

This course is designed for individuals who are new to the subject matter. It covers basic concepts, skills, and practices. Participants acquire a foundational understanding of the topic and develop basic competencies.

Learning Objectives:

• Acquire skills to identify common pump issues, such as insufficient pressure/capacity, vibration and noise, and mechanical seals and bearings issues.
• Learn appropriate troubleshooting techniques to identify causes.
• Understand the common mechanical components and their typical maintenance.
• Learn to use hydraulic data (flow, head, temperature), pump speed, and electrical power for predictive maintenance and troubleshooting.
• Interpret performance test results to identify potential issues such as pump wear and poor operating conditions.
• Explore methods to minimize wear in pumps through maintenance of critical components.

SKU: LW 210C

Registration Fees

Members, Associate Members, Standards Partners, and Training Partners of the Hydraulic Institute (HI) receive 25% discount on all available PSM training. Employees of Members, Associate Members, Standards Partner, and Training Partner organizations must log-in with their company email address in order for the discounted registration fee to apply. Industry Partners and Academic Partners receive 5% discount on all PSM training. Click here to learn more about HI membership.

Membership Question?  Call us at 973-267-9700, email us, or view the HI website for more information.

Group Registration

Group registration discounts are available for webinars. If you are interested in registering a group, please contact us at training@pumps.org. 

Refunds & Cancellations

All refund requests must be made in writing at training@pumps.org. 

Webinar Instructions

1. Click the Contents tab and select "View Webinar".  After the webinar is completed, return to the Contents tab.
2. Click "Complete Quiz for Webinar" to answer quiz questions. You will have 10 attempts and must get at least 80% correct to proceed. After completing the quiz, return to the Contents tab.
3. For webinar series, continue this process until you complete all the webinar sessions.
4. Click "Complete Webinar Survey" to provide your feedback on the webinar to PSM. Scroll down to view all feedback questions as there are questions that expand past the size of the window. 
5. After completing the survey, click the button “View/Print Your Certificate” in the box titled “Claim Credits and Certificate" to save or print your certificate of completion. If you ever lose your certificate, you can come back to the PSM website and view it on your transcript (found in the Dashboard).

Q&A During Webinar: During the Q&A portion of the webinar questions are welcome that relate to the material presented. The instructor will do their best to address them within the context of the training provided. If time does not permit addressing questions received, PSM staff will make our best effort to provide an answer via email.

NOTE: Please note that the instructor is not able to provide consulting advice or interpretations of standards; therefore, these types of questions will not be addressed by the instructor. 

Need Assistance?

If you are experiencing any log in issues, cannot access a course, need assistance claiming credit, or have other questions or concerns, please e-mail training@pumps.org.

PDH Credits

Upon the successful completion of this webinar and passing the required quiz, you will receive a certificate of completion. Note: 1.0 PDHs is equivalent to 0.10 CEUs or 1.0 Contact Hours 

Licensed Professional Engineers

Continuing professional development is a vital component of the engineering licensure process. Most state licensing boards require continuing professional development as a condition for licensure and renewal of the license to practice engineering. The acceptance of continuing education as it applies to fulfillment of the state licensing requirements for professional designations is at the pleasure of the individual state licensing boards. It is the responsibility of the individual participants to be knowledgeable about their state requirements. Pre-approval of training providers and courses is not required by most state licensing boards, except for the following:

Florida Board of Professional Engineers

Pump Systems Matter is a board-approved continuing education provider for the Florida Board of Professional Engineers: License # CEA361.

New York State Board for Engineering, Land Surveying, and Geology

Pump Systems Matter is approved as a sponsor of continuing education for professional engineers in New York State: NYS Sponsor # 241.