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PSM can accommodate group registration for our webinars and recorded products. Individuals can register on behalf of others, provided that the individual has an account with the PSM system. The process below outlines how to complete a group registration on this website. This instruction will walk through a group registration process for a live webinar but the same process applies for a recorded webinar.

If you have any questions please contact us at via our customer support center.

Pricing Logic for Group Registrations

Number of Registrants Discount Applied by Percentage
1                               0% Off of Price. No Group Discount Applied.
2-510% Off of Price Per Person
6-1020% Off of Price  Per Person
11+30% Off of Price  Per Person

NOTE: Those who are employed by a Member or Partner company will receive a discount based on their member type in addition to the volume discount noted in this table.

Step-by-Step Process for Group Registration

Step 1: Select Webinar/Recorded Webinar

If looking at the webinars in list view, you can hover over the product you are interested in purchasing and a teal "REGISTER" button will appear. Click on it.

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If you are within the webinar product, click the "REGISTER" button in the top right corner. 

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NOTE 1: Signing into your account will ensure that items that you add to your cart remain within your cart when you sign out.

Step 2: Adding Content to Cart

You can either add to cart and complete your registration later OR complete the registration now. 

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After you add a webinar to your cart, your cart will look something like this.

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Step 3A: Looking up Account of an Existing User

Navigate to the button that says "Add a Registration for Another User".

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A window will popup on the screen asking for you to verifying an account based on email. NOTE 2: If you are with a member or partner company and want to ensure your discount is applied, please type in the email with your company's unique email domain. NOTE 3: Copying and pasting the email will generate an error. Please type the email into the field.

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If the email address is associated with an account, the name of the person and their company will populate. If this is the correct person you wish to add to the webinar product, please select "ADD PRODUCT FOR THIS USER".

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If you receive a message that notes the "User was not found" you will need to create an account on their behalf. In the image below "testuser25@gmail.com" did not have an account. Proceed for Step 3B.

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Step 3B: Creating an Account for a New User

 In a new browser, go to the training.pumps.org home page. In the top right corner you will see "MENU". Click on the Menu and select "LOG IN" from the options. 

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Accept cookies if you have not done so already.

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In the bottom left corner, there is a link to "Create an account". Click on it.

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Fill in the fields with the new users First Name, Last Name, Email Address, and a Temporary Password that is easy to remember. NOTE 4: You will need to contact the new user with this information so they can access the training. It is best to include a link to the training.pumps.org site so they can login and reset their password.

Click on "Create an Account"

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A notification from Salesforce will popup. This step is very important. In order for Member and Partner discounts to be applied, you must click "Allow". This will enable the new account to be used on pumps.org as well as training.pumps.org. This function will enable the user to purchase standards, register for conferences, and access training all through one account login.

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You are now ready to proceed to add this new account to the product. Return to the steps outlined in 3A and look up the new user you account you created. The screenshots below shows that the create of the Test User 2025 was successful. 

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Step 4: Review and Process Payment

At this point the the cart will have several users. We can see the volume discount applying. Non-member pricing and member pricing is illustrated in the "Original price" column with volume discounts populating the in the "Discounts" column. Once you have verified the list of registrants, select the "Send confirmation emails" button so they will be informed. 

NOTE 5: If you are not intending to take the training yourself, this is the time for you to remove yourself from the registrant list.

You are ready to proceed to payment.

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After payment has been processed, registrants will receive a confirmation email (and reminder emails) leading up to the webinar.